🛡️ Safe Gaming Commitment

crik7 Responsible Gaming —
Keep the fun, keep the control

Enjoy entertainment safely. crik7 helps you maintain healthy gaming habits — through limit-setting, time-outs, and support.

For 21+ only

Important: Only those aged 21 or above may open an account and play on crik7. Access by minors is strictly prohibited and we have a zero-tolerance approach to age verification.

Why is responsible gaming important?

Online gaming is primarily a form of entertainment. Cricket betting, slots, or live casino — all of it is meant to be enjoyed. But when gaming goes beyond enjoyment and starts creating stress in everyday life, it becomes a problem.

crik7 believes it is our responsibility to create a safe and aware gaming environment. That is why we give you tools to stay in control — deposit limits, time-outs, and full self-exclusion when needed. On this page you will learn how to use these tools and when to seek help.

Remember, gaming should always stay within a planned budget. Never wager money you cannot afford to lose. crik7 wants you to always play with a smile.

Core Principles of Safe Gaming

  • Play for entertainment only, not as a source of income
  • Set a budget in advance and stick to it
  • Do not increase your bets to chase losses
  • Stop playing when you are tired or under stress
  • Take regular breaks and keep track of your time
  • Spend time with family and friends

Control tools in your hands

crik7 gives you the ability to manage your own gaming experience. Contact support and we will help you.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. Increasing a limit is subject to a waiting period, but reducing it takes effect right away. The minimum deposit on crik7 is ৳100.

Time-Out

Need a short break? Temporarily close your account for anywhere from 24 hours to a few weeks. During this time you will not be able to log in or place bets. A planned break will help you come back refreshed.

Self-Exclusion

If you want to step away from gaming for a longer period, choose self-exclusion. Once activated, your account will be fully closed for the specified duration and no promotional communications will be sent to you.

Bet Limit

Set a maximum amount per bet so you do not overspend in a single session. This limit helps you enjoy games in a planned and mindful way.

Activity History

View your complete history of deposits, withdrawals, and bets at any time. Understanding your spending patterns makes it easier to make informed decisions.

Support Team Assistance

crik7's support team is available 24/7 in both Bengali and English. Contact us via live chat or email — we are here for you.

Warning signs of problematic gaming

If you notice any of the following signs in yourself, take a break and seek help.

You keep increasing your bets to chase losses and cannot stop.

You are prioritising gaming over family, friends, or work.

You are spending money from daily essentials or savings on gaming.

You are lying to or hiding things from family or close ones about your gaming.

You feel restless, irritable, or anxious when you cannot play.

You are spending far more time and money on gaming than you planned.

If you notice these signs, do not wait — contact crik7 support or activate self-exclusion.

Age verification and protection of minors

crik7 is for those aged 21 and above only. We verify age at registration and may request additional identification when needed. Access to gaming by any minor is completely unacceptable to us.

If there are children or teenagers in your home, password-protect your devices and make sure they cannot access your account. Never share the crik7 app or website with anyone.

  • Keep your account open only on your own device
  • Never share your login details with anyone
  • If you have any suspicion, change your password immediately
  • Log out of your account when not in use

Build mindful gaming habits

Responsible gaming does not mean restricting yourself — it means making the enjoyment last. Before playing on crik7, ask yourself a few questions:

  • What is my budget for today?
  • How long will I play?
  • Am I playing with a fresh and clear mind?
  • Will I be able to stay calm if I lose?

If the answer to any question is not positive, skip playing that day. There will be another opportunity on crik7 the next day.

Where to get help?

Do not carry a gaming problem alone — crik7 is always here for you.

Live Chat Support

crik7's live chat is active 24/7. Speak in Bengali or English — whichever you prefer. Our agents will respond immediately to help you activate responsible gaming tools or with any other issue.

Email Support

Email us for detailed issues. Write to [email protected] — we will help with self-exclusion, account closure, limit-setting requests, or anything else you need.

Professional Support

Gaming addiction is a health issue. If you feel you need help, let a family member or someone you trust know, and seek advice from a mental health professional. crik7 always places your wellbeing first.

Write to us directly by email

Our support team is always ready for any responsible gaming request or question.
Email: [email protected] — available 24/7.

Live Chat — 24/7

Frequently Asked Questions — Responsible Gaming

Contact the crik7 support team via live chat or email ([email protected]) and let them know you want to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.

Once self-exclusion is active, your crik7 account will be fully closed for the specified period. During this time you will not be able to log in, make deposits, place bets, or receive any promotional messages. To reactivate your account after the period ends, you will need to contact support.

A time-out is short-term — your account is temporarily closed for a few hours to a few weeks. Self-exclusion is a long-term solution for more serious situations and cannot be cancelled before the period ends.

Change your password immediately and report the incident to crik7 support. crik7 is firm on its 21+ policy — preventing minors from gaming is the responsibility of both us and you.

First, contact crik7 via live chat or email at [email protected]. We will help you activate self-exclusion and take the necessary steps. You should also let a family member or someone you trust know, and seek advice from a mental health professional.

The minimum deposit on crik7 is ৳100 (for each method) and the minimum withdrawal is ৳800. Withdrawals via bKash, Nagad, and Rocket are generally completed within 15 minutes to 2 hours.

Play safely, stay happy

crik7 is always ready to ensure responsible gaming. Read our FAQ or speak directly with support.